Jessa is a product design, research and operations leader who connects technology and strategy with intentional design to lead organizations in transformational experiences. 

She is currently Senior Director of Experience Design for Capital One, where her mission is to change banking for good. Previously she was the Head of UX at Walmart for Associate Digital Experience, scaling a multi-disciplinary team of human-centered experts towards the unified goal of transforming the associate experience. 

She launched Walmart's first design presence in Austin, started the International Tech Open Call, drove innovation (now Store No.8), led design research for Walmart's new home office campus application, and was the youngest female leader to build design and research operations at scale for ADE.